June 30 2026 3:40pm
How long will my order take to arrive (including processing and shipping)?
Depending on the shipping method selected and the type or size of the order placed, processing and shipping times vary. Please see the charts below as a quick reference guide.
Orders are processed and shipped during business hours only, so please note that the below estimates do not include nights, weekends, or holidays.
*If you see a delayed shipping message on the website, please expect additional processing and shipping days in addition to the timelines noted below.
| Estimated Processing Time Frames | |
|---|---|
| Order Type | Estimated Processing Time |
| MyHydro/Customized & Engraved | 5 business days |
| All other orders | 3 business days |
| Shipping Time Frames | |
|---|---|
| Shipping Method | Estimated Delivery Time *after the order leaves the warehouse* |
| FedEx Home Delivery | 1 – 5 business days |
| FedEx Ground Economy | 2 – 7 business days |
| FedEx Two-day Express | 2 business days |
Shipping to HI, AK, US Territories, & APO/FPO
All orders shipped to these destinations will be sent via USPS and may take approximately 7–10 business days to arrive after leaving our warehouse.
Two-day delivery
The two-day delivery timeframe begins only after the order has been fully processed. Please note that customized orders processing may take up to five business days. Once the order is picked up by FedEx, delivery will occur within two business days.
*Expedited delivery does not apply to USPS shipments to PO Boxes, US Territories, AK, HI, and APO/FPO addresses.
How do I track my order?
As soon as your order ships, we’ll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the FedEx or USPS website to follow your new Hydro Flask on its journey from our warehouse to your destination. If you still have questions, feel free to contact us.
Can I ship to APO/FPO addresses?
Yes, but you will need to contact us directly for prices, times, and other logistics. Depending on the country, there may be extra costs due to customs, tariffs or taxes. Please Contact Us for a shipping quote.
Can I ship to International addresses?
Unfortunately, no. Hydro Flask does not currently ship to international destinations outside the United States.
Can I ship my order to someone else or to a different address?
Yes! Orders can be shipped to a different address other than the billing address. During the order process, you will be prompted for the shipping address followed by the option to uncheck the box for “My billing and shipping address are the same”. This will allow you to add a different address for the billing.
How is the shipping cost determined?
That price is determined by FedEx via the weight and sizing of the products within your order. Orders of $49+ will receive FREE Ground Economy or USPS shipping. We will offer you the option to upgrade your shipping for a fee, if the order qualifies.
Do I really get Free Shipping if I spend 49+?
Yep, it’s true! Hydro Flask offers free FedEx Ground shipping on qualified orders: $49+ subtotal or using a free shipping discount code. Valid throughout the United States, including Alaska and Hawaii.
*Note: Free shipping does not apply to Pro Deal orders and cannot be combined with some promotional discount codes.
Returns
Can I return my item?
Products purchased on the Hydro Flask website can be returned for a refund to Hydro Flask within 30 days of the delivery date. To be eligible for a return, products must be in an unused condition with their original packaging intact. Shipping and handling fees are non-refundable.
*Note: If you have purchased a Hydro Flask from one of our dealers, please contact them directly about their return policy.
Since MyHydro and Engraved orders are made to be uniquely you, they are not eligible for returns.
If you need to return an item, here’s what to do:
- You can return your purchase for up to 30 days from the delivery date.
- Acquire an RMA Number by contacting our Consumer Service team via our Contact Us form.
- We will provide you with a prepaid return shipping label as well as a packing slip document to add to the return. The packing slip contains important information to process your return.
- Refunds may take approximately 4 weeks after we receive your product. Shipping charges are not refundable. We do not accept COD deliveries.